Privacy Policy

Aftab World (“we”, “our”, or “us”), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit our website, contact us, or book our tours, activities, tickets, travel experiences, or related services.

1. Company Information

Company registration number: 0105568094976
Business type: Tour operator, travel agency, tour packages, guided experiences, tickets, activities, and related travel services
Address: 32/62 Bang Khae Nuea Subdistrict, Bang Khae District, Bangkok 10160, Thailand
Phone: +66 61 450 4941
Website: aftabworlds.com

2. Personal Information We Collect

We may collect personal information from you when you visit our website, contact us, submit a form, make an inquiry, or book a travel service. This may include:

• Full name

• Email address

• Phone number

• Nationality

• Number of travelers

• Travel date and booking details

• Pickup location, hotel name, or meeting point

• Special requests, dietary requirements, accessibility needs, or other travel preferences

• Payment or transaction details, where required for booking confirmation

• Passport, ID, or travel document information, only when required for certain bookings, permits, insurance, ticketing, or legal requirements

• Messages, inquiries, feedback, or customer support communication

• Website usage information such as IP address, browser type, device information, pages visited, and cookies

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries and booking requests

• To process, confirm, and manage your tour or activity booking

• To arrange guides, drivers, transportation, tickets, attractions, meals, pickup services, and other travel-related services

• To provide customer support before, during, and after your trip

• To contact you about booking updates, schedule changes, meeting points, cancellations, refunds, or important travel information

• To improve our website, services, packages, and customer experience

• To manage payments, invoices, accounting, and business records

• To send promotional messages, travel offers, or service updates, only where permitted by law or with your consent

• To comply with legal, tax, accounting, safety, regulatory, or government requirements

4. Legal Basis for Processing

We process your personal information only where we have a lawful reason to do so, including:

• When processing is necessary to provide our services or manage your booking

• When you have given consent

• When we need to comply with legal obligations

• When processing is necessary for legitimate business interests, such as customer support, service improvement, fraud prevention, and business administration

5. Sharing Your Information

We may share your personal information only when necessary to provide our services or comply with the law. This may include sharing information with:

• Tour guides, drivers, transport providers, and activity partners

• Hotels, attractions, ticketing providers, restaurants, and travel service suppliers

• Booking platforms and travel marketplaces

• Payment processors, banks, and financial service providers

• Website, IT, analytics, customer support, or marketing service providers

• Insurance providers, where applicable

• Government authorities, regulators, law enforcement, or courts where required by law

We do not sell your personal information.

6. International Data Transfers

Some booking platforms, payment providers, technology providers, or service partners may store or process personal information outside Thailand. Where this happens, we will take reasonable steps to ensure that your personal information is handled securely and in accordance with applicable data protection laws.

7. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, measure performance, and support marketing activities.

You can control or disable cookies through your browser settings. However, some parts of the website may not work properly if cookies are disabled.

8. Marketing Communications

We may send you updates, offers, promotions, or travel-related information if you have contacted us, used our services, or given permission to receive marketing communication.

You can opt out of marketing communication at any time by contacting us or following the unsubscribe instructions, where available.

9. Data Retention

We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy, including:

• Managing your booking and travel service

• Providing customer support

• Handling complaints, disputes, cancellations, or refunds

• Keeping accounting, tax, and business records

• Complying with legal or regulatory requirements

When your personal information is no longer required, we will delete it, anonymize it, or securely store it according to applicable law.

10. Data Security

We take reasonable technical, administrative, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no website, online system, or internet transmission is completely secure. You are responsible for ensuring that any information you send to us is accurate and shared through appropriate channels.

11. Children’s Personal Information

Our tours and travel services may be booked for children or families. If we collect personal information about children, we do so only as necessary to provide the requested service and with the involvement of a parent, guardian, or responsible adult.

12. Your Rights

Subject to applicable data protection laws, including Thailand’s Personal Data Protection Act where applicable, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information

• Request restriction of processing

• Object to certain types of processing

• Withdraw consent where processing is based on consent

• Request transfer of your personal information where applicable

• File a complaint with the relevant data protection authority

To exercise your rights, please contact us using the details below.

13. Third-Party Websites and Booking Platforms

Our website may include links to third-party websites, booking platforms, payment providers, social media pages, or travel partners. These third parties have their own privacy policies and practices.

We are not responsible for the privacy practices, content, or security of third-party websites or platforms.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last updated” date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

AFTAB WORLDS 
Operating as Aftab World
32/62 Bang Khae Nuea Subdistrict, Bang Khae District, Bangkok 10160, Thailand
Phone: +66 61 450 4941
Website contact form: aftabworlds.com/contact